Jonas Paul Eyewear logo
Jonas Paul Eyewear logo

All articles

Warranty & Repair

Learn how the repair process works, the durability of our glasses, and the details of our warranty coverage. Get all the information you need to ensure your child's eyewear is protected and long-lasting.

How does the repair process work?

At Jonas Paul Eyewear, we understand that accidents happen and wear and tear is part of life, we've crafted a thoughtful repair service to ensure your child's glasses can be mended and returned to their adventures as quickly as possible.How Our Repai

Is there a warranty on your glasses?

All of our optical frames, both prescription and non-prescription, are eligible for coverage under our Make It Right 30-Day Warranty and JPE Care (if you purchased this at the time of the order). JPE Care: Secure your glasses with JPE Care for $29.99

How durable are the glass from Jonas Paul Eyewear?

All of our frames are made of either the highest quality custom cellulose acetate or metal and created with kids in mind, but please keep in mind they are not indestructible! We always strongly encourage our customers to educate their children in car

What should I do if my glasses have broken or need repair?

If your glasses require repair or are broken, there are several options available depending on the situation:. If you need further assistance or have questions, please don't hesitate to reach out to us!

Can I purchase replacement rubber tips?

If you are looking for replacement rubber temple tips, you can go here to purchase those from our website.

What if my child's prescription changes?

As parents, we know that children's prescriptions can change rapidly, sometimes faster than their frames. At Jonas Paul Eyewear, we understand the importance of clear vision and ensuring that your child's eyewear meets their evolving needs. Here’s ho

What is the warranty on glasses, and how long is it valid?

Jonas Paul Warranties. Our glasses come with an automatic 30-day warranty. This policy applies to all of our eyewear, both prescription and non-prescription. We cover everything from manufacturer defects (like defective or broken spring hinges, warpe