Learn how the repair process works, the durability of our glasses, and the details of our warranty coverage. Get all the information you need to ensure your child's eyewear is protected and long-lasting.
How Does the Repair Process Work?. At Jonas Paul Eyewear, we know that accidents happen and that wear and tear are just part of life. That's why we’ve created a thoughtful repair service to ensure your child’s glasses get back to their adventures as
Warranty and Protection for Your Frames. At Jonas Paul Eyewear, your satisfaction is our top priority, which is why we offer two ways to ensure your glasses are always in perfect shape: our Make It Right 30-Day Warranty and JPE Care. Both of our opti
Frame Durability & Care. At Jonas Paul Eyewear, all of our frames are crafted with the highest quality custom cellulose acetate or metal—designed with kids in mind, of course. While we’ve made them tough, we want to remind you that they’re not indest
If your glasses require repair or are broken, there are several options available depending on your situation. You can email [email protected] along with your order information, photo of the product, and a brief description of the issue. Our team
Need Replacement Rubber Temple Tips?. If you’re looking for replacement rubber temple tips, you can easily purchase them directly from our website. We’ve got you covered with all the essentials!. Don’t see the color or style you’re after? No worries!
Prescription Change Warranty for Your Little One's Evolving Vision. As parents, we know how fast children’s prescriptions can change—sometimes even faster than their frames can keep up! At Jonas Paul Eyewear, we get how important it is to make sure y
Unfortunately, JPE Care does not cover lost or stolen glasses. We recommend trying to locate your lost items by checking places they were last seen, such as schools or other locations. In the event that the glasses cannot be recovered, our customer
If you need to start a warranty process, we’re here to help! To get the process started, simply follow these steps:. Once we receive your email, our team will review the information and get in touch with you to guide you through the next steps. We’re