Learn how the kit works, the cost, and the step-by-step process. Find out how to select frames for try-on, what’s included, and how to order your favorites.
The cost of our Home Try-On Kit varies based on demand and kit selection. Shipping is calculated at checkout. Please Note:. Unreturned Home Try-On Kits that have exceeded the allotted time of 7 days to have the kit will have a temporary fee of $395 p
While we do not refund the cost of the trial once your kit has been returned, you will receive a credit via email that can be used on future purchases.
Don't forget: you can send the kit back BEFORE you order prescription glasses online! Simply keep your notes and photos that you took while you had the kit so you remember which frames were your favorites. How to return:. 1. Place ALL of the frames b
We request that you only order one Home Try-On Kit at a time. This allows other awesome families like yours to try on our frames. That said, we understand that you might have more than one kid in your household who needs glasses that look good and fe
That's easy! Email [email protected] and they would be happy to send over a new, pre-paid return label that you can print off at home. When you are returning the kit, don't forget to include ALL of the frames!
Once the kit has been delivered to you, you have SEVEN DAYS to try out the frames. For example, if you receive the kit on a Monday, you have until the following Monday to try them out. Please send us a chat message if you have further questions or co
We do not offer this as an option at this time! However, you're welcome to order any of our non-prescription frames and return them within 30 days in unworn condition for a full refund.
Our Home Try-On Kits are the easiest way to try on glasses at home before committing to them as prescription glasses! The kit includes up to seven frames, and allows you to see the glasses in person for seven full days. We include a prepaid return la
If you need to return your Home Try-On Kit, please place ALL frames back in the kit, attach the pre-paid return label (making sure to cover the original shipping label), and then drop it off at your local post office or mailbox. In the event that you
First Home Try-On Kit didn't fit? Order another Home Try-On Kit today and discover why parents trust us for stylish, comfortable eyewear. Whether it's their first pair or a new style update, we're here to make the experience enjoyable and stress-free
To return your Home Try-On Kit:. Any other return/exchange/warranty requests:. If you need to return, exchange, or start a warranty claim for any purchased item (including both prescription and non-prescription products), please reach out by emailing
We’re thrilled that you’re enjoying the frames from your Home Try-On Kit! While we understand the excitement of finding a frame you love, we do not allow frames to be kept as part of the try-on program. But don’t worry—we’ve made it easy for you to p
While we encourage you to send it back within the 7 day trial period, we understand that sometimes life happens and you need more time. If you need more time with your Home Try-On Kit, simply reach out to us at [email protected]. Let us know that you'