How do I return my Home Try-on Kit?Updated a month ago

Don't forget: you can send the kit back BEFORE you order prescription glasses online! Simply keep your notes and photos that you took while you had the kit so you remember which frames were your favorites. 

How to return:

1. Place ALL of the frames back into the kit box - even include the frame that you liked the best!

2. Seal the packaging tightly so the kit box doesn't open during transport.

3. Adhere the pre-paid return label on the outside of the package - make sure to cover the original shipping label with the return label. If you need a new return label, you can email [email protected] and we will send you a new return label at no charge to you. 

4. Drop the kit off at the respective mail carrier (UPS or USPS - if USPS, you can place the kit in your mailbox) and wait for them to handle the rest!