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Shipping

Learn how quickly your order will be shipped, the types of shipping available, and what to do if your tracking shows your order is lost, stalled, or delivered but can't be found.

How quickly will my order be shipped?

Order Processing Time. At Jonas Paul, we know you're excited to receive your new frames, and we’re committed to getting them to you as quickly as possible. The processing time for your order depends on a few things, including what you’ve ordered, whe

What kind of shipping available?

Shipping Options. We want to make sure your frames arrive safely and quickly, which is why we offer a few different shipping options to suit your needs. Here’s a breakdown of what’s available:. USPS Ground Advantage: Shipping is calculated at checkou

What if my tracking shows that my order has been lost, stalled, or already delivered but can't be found?

Missing Package Inquiry. While it’s rare, sometimes packages like to take their own journey! If your order is marked as "Delivered" by USPS tracking but you haven't received it, here’s what we recommend:. Check Around Your Home: Take a moment to look

Can I return items at a different carrier (UPS instead of USPS, for instance)?

Switching Mail Carriers for Returns. When returning items, it’s important to use the designated carrier listed on your return label. Different carriers have different policies, and using an alternative service, like UPS for a USPS label, can cause de

Can I expedite my order?

At Jonas Paul Eyewear, we’re all about getting your order to you as quickly as possible. While we can't guarantee expedited processing, selecting a faster shipping option during checkout can help ensure your order arrives sooner. We truly appreciate