Can I return items at a different carrier (UPS instead of USPS, for instance)?Updated 2 months ago

Switching Mail Carriers for Returns

When returning items, it’s important to use the designated carrier listed on your return label. Different carriers have different policies, and using an alternative service, like UPS for a USPS label, can cause delays or issues with processing your return. To ensure everything goes smoothly and your return is handled correctly, we recommend sticking to the carrier specified on the return label.

If you have any questions or concerns about the return process, our customer care team is here to help! Just reach out, and we’ll guide you through the next steps. Simply click the link below to start a chat or send us an email at [email protected].