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Ordering

Learn how to order glasses from Jonas Paul Eyewear. Find out how to make changes to your order, order for multiple prescriptions, purchase frames only, handle high prescriptions, and submit your prescription and PD measurements.

Can I make changes to my order?

We process orers pretty quickly once they have been placed, but if you're hoping to change your order please contact us via chat (just click the icon below) or email [email protected] as soon as possible and we will do our best to honor your reque

What is the best way to order glasses for multiple prescriptions?

When you're interested in placing an order for multiple pairs of glasses that have different prescriptions, such as a mother-daughter order or a brother-sister order, we recommend adding a comment in the order notes section of each frame for who the

Can I purchase just the frames and have the prescription filled locally?

Absolutely! If you would like to fill the prescription on your own with your local provider, that is completely fine. Once you've decided on a frame style, size, and color you'll simply select the "Frames Only" option and then finalize payment for yo

If my child has a high prescription, can you fill it?

Yes, we can fill most high prescriptions! To ensure the best visual clarity and a thinner, more comfortable lens, high prescriptions may require an upgrade to our Deluxe lenses. This option helps reduce lens thickness and enhances overall optical qua

What do I need to place my prescription order?

To fill any prescription orders, we’ll need two things from you:. 1. A Clear Copy of the PrescriptionPlease upload a valid, unexpired copy of the prescription. Make sure we can clearly see all important details: the prescription itself, the expiratio

How do I know which lenses to order?

Here’s a quick guide to help you choose the best lenses for your child! We’ve got options for both prescription and non-prescription needs, so let’s explore each one. Frames Only (Free) - Demo LensesPerfect if you plan to have your local provider fil

Can I order your glasses anywhere in person?

Yes! If you're in or near Grand Rapids, Michigan, we’d love for you to stop by our brick-and-mortar location at 401 Hall St. SW, Suite 134, Grand Rapids, MI 49503. We carry all of the frames available on our website, and we’re here to help you find t

Can I order your sunglass frames with prescription sunglass lenses?

Sure, our kids sunglasses are available to be filled with prescription lenses! In addition, the rest of our kids glasses (all of our other regular optical frames) can be turned into presciption or non-prescription sunglasses! You'll simply select the

My child's prescription is expired - can you still process my order using that prescription?

At Jonas Paul Eyewear, we care about giving your child the best possible fit and vision. That’s why we only accept prescriptions that are less than two years old. Children’s prescriptions can change rapidly from year to year, and we want to make sure

How do I submit the prescription and PD measurement?

The easiest way to get your child’s prescription glasses ready is by uploading both your prescription and pupillary distance (PD) when adding frames to your cart. When you add a frame on our website, you’ll have the option to upload your prescription

Prescription or PD on file?

If you’ve ordered from us in the past year, we likely have your prescription and/or PD measurement on file and ready to go! During checkout, you can select the "email later" option and simply leave a note for our team to use your existing prescriptio

What should I do if I need to make changes to my order after it's been placed?

We know plans can change, and we’re here to make sure your order is exactly what you need. Here’s a quick guide on how to request a change to your order:. Changing Your OrderTiming is Key: We process orders quickly, so if you need to make a change, w

How do I use a discount code for my order?

At Jonas Paul Eyewear, we love making your shopping experience even more rewarding. To apply your discount code and save on your next purchase, follow these simple steps:. Apply at Checkout: When you're ready to check out, enter your discount code in