Can I return a prescription order?Updated 5 months ago

Make It Right 30-Day Warranty

At Jonas Paul, we’re all about quality and making sure you’re completely happy with your eyewear. If you experience any issues within 30 days of your prescription order, we’ve got you covered. Whether it’s a defect or simply something you’re not completely satisfied with, our Make It Right Warranty offers a hassle-free solution through repair, exchange, or refund.

To get started, just email us at [email protected] with your order details, a photo of the product, and a brief description of the issue. Our customer care team will quickly review your request and guide you through the next steps to ensure you’re fully supported.