Can I cancel my order?Updated 7 hours ago
We know plans can change, so we're here to help you navigate our cancellation process easily. Here’s an overview of our cancellation policy to make things as straightforward as possible:
Cancelling Your Order
Timing is Key: We process orders quickly, so cancellation requests must be made promptly after placing an order. We ask that any changes or cancellation requests be made within 24 hours of receiving your order confirmation email.
How to Cancel: To request a cancellation, contact our customer service team as soon as possible. You can reach us at [email protected] or start a live chat on our website by clicking on the chat icon below. Please include your order number and a brief reason for the cancellation.
Refund Processing
For orders canceled, any charges applied will be fully refunded. You’ll receive an email confirmation once the refund has been processed.
Depending on your payment provider, refunds may take up to 5-10 business days to appear in your account.