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Contact Us

Learn about the best ways to reach us, our response times, and how quickly you can expect assistance.

Can I speak to someone at Jonas Paul over the phone?

Yes! Give us a call at 616.723.8039 between Monday-Friday from 9am-5pm EST. If we are not available, please leave us a voicemail including your name, order number, and phone number, so we know how to best help you. Please allow 24 business hours for

How quickly can I expect a response for Jonas Paul?

Chat is always the fastest and best way to get a hold of us! We do our best to reply to emails and phone calls within 24-48 hours Monday - Friday (9am to 5pm EST). Because everyone needs a little break now and then, our team takes the weekend off to