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Jonas Paul Eyewear

Find answers to your questions, access our FAQs, and get support for your kids' eyewear needs. Explore our comprehensive resources to ensure a seamless experience with Jonas Paul Eyewear.

Jonas Paul Eyewear Help Center | Customer Support & FAQs

Our comprehensive guides and articles help you find the perfect fit for your kids' glasses, ensuring comfort and style. Learn about frame types, measuring tips, and how to choose the right size for your child's eyewear needs.

Frames & Sizing

Learn how to properly adjust frames for a perfect fit and maintain your glasses to keep them in top condition. From cleaning techniques to simple adjustments, ensure your child's glasses are always comfortable and long-lasting.

Adjustment & Care

Learn how the kit works, the cost, and the step-by-step process. Find out how to select frames for try-on, what’s included, and how to order your favorites.

Home Try-On Kit

Learn about the best ways to reach us, our response times, and how quickly you can expect assistance.

Contact Us

Learn about our insurance policies and how you can use your benefits when purchasing kids' eyewear.

Insurance

Learn about the available lens options, their benefits, and how to upgrade your child's eyewear for better vision and protection. Find out about our sun lenses, including features, pricing, and how to order.

Lenses

Learn how to order glasses from Jonas Paul Eyewear. Find out how to make changes to your order, order for multiple prescriptions, purchase frames only, handle high prescriptions, and submit your prescription and PD measurements.

Ordering

Learn about our lens options and explore alternative solutions for your child's vision needs. Get answers to your questions about progressive and bifocal lenses.

Progressives & Bifocals

Find out how to return non-prescription glasses, prescription orders, and non-prescription sunglasses or blue light glasses. Get answers to your questions about canceling orders and our return policy to ensure a hassle-free experience.

Returns & Cancellations

Learn how quickly your order will be shipped, the types of shipping available, and what to do if your tracking shows your order is lost, stalled, or delivered but can't be found.

Shipping

Learn how this tool allows you to try on frames virtually and get accurate facial measurements from the comfort of your home. Find out how our Virtual Try-On can help you choose the perfect eyewear for your child with ease.

Virtual Try-On

Learn how the repair process works, the durability of our glasses, and the details of our warranty coverage. Get all the information you need to ensure your child's eyewear is protected and long-lasting.

Warranty & Repair

Interested in becoming a Jonas Paul Eyewear wholesaler? Learn how to join our wholesale program and offer our stylish and durable kids' eyewear in your store. Get all the details on the application process and benefits of partnering with Jonas Paul.